Showing posts with label income assistance. Show all posts
Showing posts with label income assistance. Show all posts

Saturday, March 13, 2010

Crazy-making cuts instantly increase government costs

The funny thing about the current government is that I often agree with what they say. It’s what they do that makes me crazy.
For instance, here’s the premier in an interview with the Times Colonist last week: "I think it's really important for people to understand that the costs of our health-care system are staggering, frankly.”
Indeed. Health eats up 42 cents of every dollar the government spends. Premier, you’ll get no argument from me on that.
But on the very day that Gordon Campbell was saying that, his government was preparing to eliminate birth-control options for women and men living in poverty, who will soon lose access to IUDs and condoms. It was taking away $50 glucometers from people on income assistance who have diabetes, needed to measure their blood sugar every day. It was cancelling funding for a little plastic adapter that makes it easier for people with asthma to use their inhalers.
And I’m left to wonder: Hey, guys, what the heck are you thinking? And how on Earth did your talk ever come to be quite so far away from your walk?
“Who did they consult? Certainly not a doctor I could ever imagine,” says Dr. Danica Gleave, a Cool Aid Health Centre physician who predicts dire repercussions from the health cuts to people on income assistance. “It just baffles me. These are people who have no backup, no other resources.”
Looks like they didn’t fly the plan past the provincial health officer, either. Asked this week about the cuts, Dr. Perry Kendall wondered whether a cost-benefit analysis had been done. “The impact should be monitored, as this may turn out to be counterproductive to health and budgets in the longer run,” he noted.
Hopefully a journalism teacher has latched onto the press release announcing the cuts. It’s a fine example of modern-day propaganda. (As was Budget 2010; there must be a new communications mandate that all bad things are to be restated as good.)
The headline: “Province protects services for low-income clients.” The opening paragraph: Changes will be implemented “in a manner that is fair to all British Columbians and supports children and families.” The cuts to birth control, glucometers and asthma adapters are needed to “ensure these programs will be available to meet the most medically essential needs of clients.”
Well, except for impoverished people in their fertile years, diabetics and asthmatics. And the ones who no longer qualify for “ready-made” orthotics - insoles, braces and the like, which have also been cut. Oh, and the ones with HIV, hanging onto their health with the help of $20 worth of bottled water every month.
Doctors at the Cool Aid centre typically prescribe IUDs to at least a dozen women on income assistance a week, says Gleave.
“We see all kinds of women who benefit from an IUD - sex workers, people with developmental disabilities, people who have behavioural issues that make it hard for them to be compliant with taking a pill every day. These cuts are being made on the backs of the most vulnerable people,” she says.
“The cuts will result in an increased number of unwanted pregnancies. It will increase emergency-room visits for people with asthma. Every diabetic needs to have a glucometer - it’s a huge safety issue for insulin-dependent people. We’re robbing Peter to pay Paul.”
There are no savings to be had by denying access to IUDs, says Island Sexual Health executive director Bobbi Turner.
“The IUD is the most cost-effective form of birth control out there. Something like the Copper T costs $60 and lasts three to five years,” says Turner. “IUDs are not part of the ‘compassion program’ that drug companies have to provide free birth-control pills to these women, so this change cuts off a really effective form of birth control.”
I tried to get Health Minister Kevin Falcon to talk to me about this, because it’s obvious that the cuts in Rich Coleman’s Ministry of Housing and Social Development will increase health costs almost immediately. But it appears the government doesn’t like to talk about such things, because I just ended up routed back to the MHSD communications staff.
Maybe I should try for Mary Polak next over at the Ministry of Children and Family Development. The cuts ultimately mean more kids in care for the women who end up pregnant. But she’s probably too distracted right now, what with the $12.3 million in community cuts already going on for non-aboriginal children and families served by her ministry.
Or maybe just straight to the top. Premier, do you really want to get a handle on health-care spending? You have to know you’re never going to get there this way.

Friday, December 04, 2009

Telling details in letter to impoverished victims of identity theft

Picture what would happen if 1,400 middle-class British Columbians suddenly discovered that a provincial government employee with a criminal record for fraud had all their personal information stashed at his home.
We’re talking all the good stuff: social insurance numbers; birth dates; phone numbers and addresses; personal account numbers. Worse still, he’d had it for seven months by the time anyone who’d been affected even knew it had happened.
The halls of the legislature would be ringing for weeks with the howls of outrage and indignation. The government would be turning itself inside out to make things right for the victims.
Unfortunately, the actual story involves 1,400 welfare recipients. And the way the tale has played out in real life is so strikingly different than how things would have gone had the crime involved British Columbians with political clout, that there’s no hiding the government’s disregard for people on income assistance.
There’s a small but telling detail in the greeting line of the letter that government sent to those 1,400 people last month to inform them of the privacy breach.
How might you expect to be greeted by your government in a letter like that? “Dear Ms. Paterson”? Maybe “Dear Jody Paterson” if honorifics were too much hassle?
Nope. The actual letters opened thus: “Dear PATERSON, JODY LEE.” The impoverished recipients were then informed that they would need phone access, computers and ID to sort out their problems, and given a few Web sites and toll-free numbers to get them started.
It speaks volumes that the government couldn’t even bother to cut and paste a respectful greeting line into 1,400 letters to people being told they’d been screwed over.
The tone isn’t helped by the little note at the top of each letter telling recipients they may have accidentally received somebody else’s letter in the mail earlier due to a “clerical error.” Their privacy was breached twice, in other words: once by the theft of the information, and a second time when a botched mailing resulted in letters with people’s names and income-assistance file numbers being sent to someone other than them.
The letter - from the Ministry of Housing and Social Development - makes it clear that people are on their own to sort out problems arising from the theft. “Take the necessary precautions to protect yourself,” the letter urges before briskly listing the many things that will need attending to if people hope to make that happen. Good luck, little camper.
The recipients also found out in the letter that their health records have been flagged due to the breach, so they’ll have to show ID the next time they need medical care. A utility bill with people’s name and address on it will suffice, the ministry said this week, but added that it’s ultimately up to health-care providers to decide if that’s sufficient proof.
Is the ministry so out of touch with the circumstances of the people who walk through its doors every day that it doesn’t know that phones and computers are rare commodities for people scraping by on income assistance? Or that many of them will have no ID whatsoever? (One bit of good news: The ministry will waive the once-a-year-only proviso for replacing lost or stolen ID for these 1,400 people.)
Does the government get that some of the victims will have developmental disabilities, literacy issues or mental conditions that will make it impossible for them to understand those letters? Or that people move around a lot when they live in abject poverty and may not have even received their letters, let alone have a bill with a current address?
The privacy breach won’t go unexamined, mind you. The government has launched no less than four reviews into how this could have happened, including one by B.C. Privacy Commissioner David Loukidelis. One day soon at what will doubtlessly be great expense, we will know much more about how the breach came about.
But come on, guys, free up a few thousand bucks for some community organization to help the 1,400 victims sort their stuff out - the people who are the actual victims of this crime. “I think a lot of this does fall to government to take on,” notes Loukidelis.
People have been frightened by the letter, says Katie Tanigawa of the Together Against Poverty Society, an advocacy organization that has fielded a number of calls from worried recipients.
“All the ministry has given people are phone numbers and Web sites to contact,” says Tanigawa. “But at the end of the day, it’s inaccessible information. And it makes life just that much more difficult for people who are already living in very stressful situations.”