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Nothing quite like talking to 140 or so people living homeless to get a clearer sense of what's really going on out there on our streets. I thought I knew a fair bit before I started into my little Instagram project five months ago to give voice to people living homeless here in Greater Victoria. But wow, the things I've learned.
In no particular order, here are a few of them:
People are really, really sick out there. This is a major health crisis, plain and simple. People are enduring terrible infections, raging and highly contagious bacterial illnesses, bone-destroying weirdness from toxic drugs, and completely unsupported bouts of severe mental health crisis. They're dying at an astounding rate - at least 15 people dead just since early December, and those are just the ones that the street community has been able to keep track of. Meanwhile, our community's primary response has been to crack down harder on them for the "street disorder" caused by the jury-rigged shelters, blankets, clothing and other possessions that end up in plain sight when people have no place to go.
These are mean days for people on the street. Endless bylaw enforcement, heavy police presence, a growing intolerance within the supportive-housing structure for anyone who can't do as their told. A fed-up public ready to turn loose the dogs if it will get rid of the visible crisis manifesting on our streets. Landlords turning away vital support services because they don't want the hassle, leaving essential services as homeless as the people they want to serve. Public electrical outlets shut down so people can't charge their phones. No washrooms, no laundry facilities, somebody always trying to move you along. So much open hatred shown toward people living in deep poverty and disability.
There really are no "systems" addressing homelessness. Things like housing, drug treatment, medical care and mental health support for people living homeless exist in some kind of theoretical world that gets talked about a lot by various levels of government when they want to highlight the many ways that they're helping. But on the ground, yikes.
Such services are completely overwhelmed and totally disconnected from each other. In many cases they're even at odds. Where there's any strategy for how things are intended to go - and that's a big if when it comes to the issues around homelessness - it bears no resemblance to how things are actually going.
Consider this: The bridge from the street in BC starts with a shelter bed, which in turn is intended to bridge people to supportive housing, which then bridges to market housing in a perfect world (and could if there were realistic rent subsidies). But what happens when there aren't nearly enough shelter beds for everyone who needs one, and thus a growing number of people on the street who don't even have a toehold on that first bridge? What happens when there are 15,789 supportive housing spots in BC, and a waitlist of 10,000?
You don't need to be a math whiz to figure out how that's going to turn out.
For every supportive housing placement that comes available in the region through BC Housing's centralized registry, there are 12 service providers bidding for it. Each of them could have a waitlist of 30 or more other people lined up behind the one who is being put forward on that particular day.
Adding to problems, people routinely get evicted from supportive housing back to homelessness, and are much more unlikely to ever get another offer once that happens. A new group of people who nobody wants to house is establishing itself on our streets. There is no plan for changing any of this reality.
The state of our mental health "system" is shocking. You don't have to be talking to people living homeless to know that, of course. I know many families far from the issues of homelessness who are totally struggling with the starved and patchy mental health services in BC. But whatever the difficulties of accessing services even when you're an upper-income person of privilege in a comfortable home with a charged phone and plenty of money, multiply that 100-fold for anyone living homeless.
One really disturbing sight is seeing how many people with severe mental illness are being put on "extended leave" under the Mental Health Act so they can be forced to get their injections for whatever psychiatric drug they're on, and then left to live homeless. What a cruel and damaging thing to do.
Politicians love talking up treatment, but we don't even know what it is. What constitutes "treatment," anyway? Most of it has been given over to private companies to deliver. Much has changed in health care in the last 100 years, but this thing called "treatment" is still largely guided by an idea that a couple of guys in Ohio came up with in 1935 - one that remains remarkably resistant to all the research and evidence that have come along since.
Treatment costs a lot - or, in the rare chance that you get a funded spot, requires a long and uncertain wait to access. Here in BC, there is no way to even say how effective that treatment is, because there's virtually no provincial data, no stated outcomes to measure against, no followup.
As for this dream that treatment will be the magic path out of homelessness, even filling out and submitting the elaborate 16-page form and having a working phone to get the callback confirming a bed is virtually impossible when you're homeless, not to mention managing through the long gaps between detox and treatment. And then there's that little issue of post-treatment housing.
The ones who know how best to manage street homelessness are the ones living it. Whatever lofty wishes and warm thoughts that housed people might have for dealing with homelessness, the true experts are the people experiencing it. But they don't even get asked. I am routinely impressed in my conversations with people at their great ideas for getting themselves and others out of the trap of long-term homelessness. We should be listening.
What's said by our governments bears so little resemblance to what is. The news releases and warm statements issued from time to time around action to end homelessness are a million miles away from what's happening on the ground. Few people in positions of power appear to ever consider a walk through a hot zone of homelessness with their eyes and ears open, so seem to believe what they're hearing from their staff. Alas, their staff aren't out there either.
So you'll hear government talking about $10 million for x or a new approach for y, and you might think it means that somebody's doing something meaningful about the disturbing social crisis on our streets. But in reality, it's just more money being spent far away from the people who need the help. It's spin. It's a fishing lure for voters.
Or you'll hear a city councillor doing a bit on how there are 32 people who still need housing in Victoria, and they'll all be taken care of once the newest shelter opens on Bridge Street sometime in the future. Well, yay to a new shelter, but I've talked to almost four times that many people living homeless myself, just since October. (The councillor in question says he got his information from staff.)
It's very much like that moment in the Wizard of Oz where Dorothy realizes the all-powerful Oz is just some dude from Kansas who has no clue. Trust no one.
The drugs are absolute poison. And while we work on figuring out how to end the trauma, disability, pain, shame, isolation and human suffering that lay the foundation for problematic substance use, the most immediate action we can take on the toxic drug crisis is to get more people onto prescribed alternatives and away from the unregulated disaster of the street supply, most especially the opioids.
The hypocrisy is unbearable. If you're going to sit on the city council that routinely sends out its bylaw officers to rip away tents, coats, blankets, personal belongings and more from Indigenous people on unceded Indigenous land, you should be called out on it after every land acknowledgment ahead of a council meeting and every utterance of the word "reconciliation."
We know so very little about how and why homelessness happens, and how it ends. And even worse, we're doing very little to find out. The kind of data needed to understand the ebb and flow of people in and out of homelessness in BC is either not being collected, not being shared among the people who need it to do their own job better, or is collected in little go-nowhere bins of information for the purposes of keeping a funder happy and never amalgamated with anyone else's little bin, or analyzed for broader understanding. We aren't measuring or tracking the things that matter, and thus have no real idea of what's working and what's not.
More than half of the almost 1,800 people who were homeless on the night of the region's most recent point-in-time count (March 2025) reported ending up homeless after being in the care of either the child welfare system, a hospital, or a jail. A truly huge piece of this issue could be addressed just by making it so those three systems don't ever discharge people into homelessness. That is not an impossible dream.
There's real community out there. One bright spot to leave you with: People find acceptance, love and caring on the street among others living homeless, sometimes for the first time in their lives. It's one of the reasons that some of them resist moving inside even when they could. They don't want to give up the community they've finally found.
They're literally saving each other's lives in this era of toxic drugs. They're making sure people around them are getting fed, and guarding each other's stuff or their dog while someone's off trying to get health care. It's a big, bad world out there, and it makes me happy to see that they've at least got each other.










