Monday, September 15, 2008

Put Langford 'vision' to work on homelessness
Sept. 12, 2008

Mayor Stew Young and his council have much to be proud of in the transformation of Langford over the years. They’ve helped create an attractive, well-serviced town out of a place that not so long ago was more likely to be the punch line of a bad trailer-trash joke.
Councillors, take a bow. Municipal staff, you too, because you’ve proven the worth of a fast and efficient civic bureaucracy that knows how to get things done.
But the greatest test of Langford’s visionary capability is still to come. As the City of Victoria can woefully attest, the gentrification of a community inevitably strips away its ability to hide its social problems. Once you’ve torn down the bad part of town, there’s no hiding anything anymore.
Can we anticipate that Langford will be ahead of the curve in dealing with those coming challenges, too? So far, the verdict is still very much out on that front.
On the one hand, Langford has established civic policy that has already led to the creation of 30 affordable new homes that are selling at half the market price. That’s a brilliant move.
On the other, the municipality appears to be walking into emerging street problems with the same tired strategies that have been tried to no avail in one Canadian city after another.
Those cities can attest through painful first experience that Langford’s attempts to crack down on urban “campers” and sue the family of some kid with a prolific graffiti record simply aren’t strategic actions in terms of preventing social decay.
We’ve got two decades of experience right here in B.C. as to what happens when you try to deal with social problems solely by getting tough. Short answer: You spend a lot of money to little effect, and your problems multiply exponentially in the meantime.
Leave the whole mess long enough, as has happened in Vancouver’s Downtown Eastside, and you end up with a tragic wasteland where a lively downtown used to be. The situation isn’t quite so grim in downtown Victoria, but it’s still a pretty telling example of what can happen when a city gets things wrong around homelessness.
I would have thought a guy as clever as Stew Young would know that you can’t police social problems out of existence. Cities have been testing that strategy for well over two decades now. You only have to look at the significant rise in homelessness during that same period - at least tenfold in our region alone - for proof that the strategy doesn’t work.
The gentrification of a community is obviously a noble undertaking. Seedy crack shacks and a string of dilapidated rental properties aren’t anybody’s idea of pretty.
But with gentrification comes the razing of the last remnants of housing that poor people can still afford. Rough-looking streets of neglected duplexes and sagging houses give way to high-end condos and snazzy townhouses, with nary an impoverished renter in sight.
You can see where that practice inevitably leads, especially when nobody’s making any effort to replace the cheap and easy housing that’s being lost. Add in the damage done to the social-safety net by years of cuts and offloading at the provincial and federal level, and you’ve got the recipe for social mayhem.
What’s a municipality to do? First and foremost, see it coming and plan for it.
Countless U.S. cities have walked themselves into major street problems in decades past. Their well-documented failures stand as stark warning to modern-day communities hoping to avoid the same mistakes. OK, Langford is no New York City, but the determinants of homelessness are the same all over the world, and here’s simply no excuse for a community to stumble blindly into urban decay anymore.
I would have expected Langford to be watching and learning from Victoria as the mistakes piled up into an outright homeless crisis in the capital’s downtown. Stew Young needn’t look far afield for a reminder of what can happen when a city tries to deal with homelessness as an offence rather than a troubling social phenomenon.
Were I the undisputed king of Langford, I’d be working on having at least 10 permanently subsidized and supported units of housing built into every new development. I’d be trying to engage the town youth in something more fun than spray-painting other people’s property. I’d be out there with the same kind of innovation that Langford has shown on so many other fronts, building homes for the homeless without a minute wasted on chasing them from place to place.
Come on, Stew. You’re the man with the plan. Show us you know how to build a great community as well as a town.

Sunday, September 07, 2008

Deli-meat sandwiches should be no-go for elderly patients
Sept. 5, 2008

So I’ve done my due diligence this week and read through several dozen news items, reports and public-health warnings about the listeriosis outbreak that’s killing Canadians. I’m afraid I have to fall back on that old cliché about being left with more questions than answers, particularly around why old, sick people are still being fed deli meats.
Like most of the bacteria that cause food poisoning, listeria monocytogenes is found everywhere: In our soil and water; in almost 40 species of mammals (including humans); in fish; crustaceans; ticks; sewage waste; sickrooms. Healthy farm animals and humans alike can harbour it quite comfortably with no symptoms.
For a healthy adult under age 50, a bout of listeriosis is unpleasant but generally manageable. Still, the overall fatality rate is 20 to 30 per cent. And for those whose health issues put them at greater risk, the fatality rate is 40 per cent or more.
Pregnant women and their fetuses have a 20-fold higher risk of developing listeriosis. Almost all of the victims in Canada’s only other major listeria outbreak 27 years ago were unborn and newborn babies. Fatality rates are extremely high for fetuses infected in the womb.
People with AIDS are 300 times more at risk of infection. Anyone with suppressed immune systems - whether from chemotherapy, chronic illness, alcoholism or old age - is at significantly higher risk.
The health recommendations for those high-risk groups have been clear for years: Those who are elderly, seriously ill or pregnant should avoid eating foods known to carry the risk of listeria contamination - particularly soft, unpasteurized cheeses and “non-dry” deli meats (sliced ham, roast beef, chicken and turkey, for instance, as opposed to dried meats like salami and pepperoni).
Personal details aren’t available yet on the 13 deaths so far in this latest outbreak, or on another 25 confirmed cases of illness. But it’s known that most of the fatalities so far involved elderly patients at hospitals and seniors’ care facilities.
They died from eating infected sandwich meats from a single Toronto meat-processing plant, which produces some of Canada’s most popular brands. What has yet to be ascertained is whether anyone in authority gave even a second thought to the wisdom of serving frail seniors food that isn’t recommended for them.
I get that we consume untold tonnes of deli meat in Canada every year without incident - $1.2 billion worth, in fact. I get that most people will spend a lifetime eating deli meats and never get listeriosis. Coleslaw was the culprit in the 1981 listeriosis outbreak in Nova Scotia and New Brunswick that killed 18 people, so it’s not like it’s all about sandwich meats anyway.
But my research this week nonetheless turned up U.S. health warnings dating back 16 years that advised people in high-risk groups to avoid soft cheeses and deli meats that hadn’t been dried. Health Canada made a similar recommendation in 2005. BC Children’s and Women’s Hospital quit serving deli meats to its patients last year.
But the deli-meat sandwiches clearly never stopped coming in facilities serving old, sick people.
How does contamination happen? In the 1981 outbreak, the problem turned out to be a farm that used contaminated sheep manure on its cabbage patch. A small outbreak on Vancouver Island six years ago was traced to problems with decontamination measures at a Parksville plant making soft cheese with unpasteurized milk.
For the latest outbreak, we know the contamination occurred at the Maple Leaf plant in Toronto, but are still waiting for the rest of the story. It will likely involve the waste of one animal or another, as that’s the primary way listeria is spread.
Health professionals are not of one mind around dealing with listeriosis. Canada records some 13 million cases of food poisoning of one kind or another every year, and the incidence of listeriosis remains blessedly rare. A nationwide ban of listeria-prone foods in all hospitals and care homes has perhaps seemed unnecessarily extreme.
But the world is changing. The sheer coast-to-coast, shelf-emptying scope of a modern-day food recall is proof of that, and the latest incident yet another telling example of the downside of a consolidated, mechanized, multi-national food industry that’s about as far from the farm gate as you can get.
Miraculously, most foods we eat will continue to be safe even so. Most of us will neither fall ill nor die from listeriosis. But if all it takes to save a few more lives is to switch the sandwich fixings in our care facilities, surely we can take that one small step.

Tuesday, September 02, 2008

VIHA's problems go much deeper than communications department
Aug. 29, 2008

It’s a poor workman who blames his tools, so let’s hope the Vancouver Island Health Authority rethinks its decision to lay the blame for bad communications on its long-suffering public relations staff.
That VIHA pays $1 million a year to communicate badly is certainly a problem. But if the health authority genuinely believes the root cause of that is due to the communication department not doing its job - well, that goes a long way to explaining why these kind of problems continue to dog VIHA.
I’ve been an observer of the local health scene for many years, having started my work at the Times Colonist in 1989 as the paper’s health reporter. I’ve never lost interest in the subject, or the ongoing communication problems that have plagued whatever entity was running regional health services at a particular point in time.
When I arrived here, the Greater Victoria Hospital Society was running things, under the tightly controlled direction of a former deputy health minister from Saskatchewan, Ken Fyke. Then came Capital Health (subsequently renamed Capital Health Region) to swallow GVHS and other community-based health services in the region, and finally VIHA to engulf everything health-related on the Island.
The GVHS was born from conflict, as local hospitals and their medical staff didn’t go willingly into a top-down amalgamation of regional hospital services. Lots of leaks and brown envelopes from disgruntled hospital staff came my way in those years, evidence of much mistrust in the system.
Is that bad beginning partly to blame for the “communication problems” that have stuck like burrs to every version of the health authority ever since? Tough to say, but I do know that bad communication by the local health authority dates back at least 19 years, and that no overhaul of the communications department is going to touch it.
What I know of health-authority communications staff from my dealings with them over the years is that they’re by and large skilled, professional people doing their best in trying circumstance.
I suspect the current batch know all about good communications. I bet there are times when they’re watching in quiet horror as VIHA walks head-on into yet another populist community uprising led by whatever vulnerable, underdog group is losing services. (Frail seniors, people with severe mental illness, children with disabilities, the sickest addicts - oh, it’s quite a list.)
But what’s a department to do if the bosses have a completely different take on what it means to communicate effectively? With a few notable exceptions (the Victoria Health Project, for instance), the standard communications strategy employed by local health authorities over the years boils down to this: “We dictate, you accept.” I’d like to meet the communications department that could do a bang-up job with a message like that.
A story by Cindy Harnett in this week’s TC gave me new insight into why VIHA so often misses the mark in its communications. In an interview about the pending audit of the communications department, VIHA president Howard Waldner described the closure of Cowichan Lodge as a “good news” story that went bad only because the issue was hijacked by special interest groups and political agendas.
Wow. Does he really believe that? Anyone with their head even partially out of the rabbit hole would have seen that one coming, especially when the lodge’s aging residents were initially given just two months’ notice instead of the one year required under B.C. law.
In VIHA’s defence, there’s no way to come out looking like the good guy when you’re the one ordering old, sick Grandpa to pack up for another move just when he’d finally settled in. But the health authority has a knack for making bad news just a little bit worse as a “communications event” - first by never telling communities what’s up until it’s too late, and then by being completely unprepared for the negative fallout.
There are better ways to do it. The first option, and the one I’d root for: Mitigate disaster from the outset by genuinely consulting with people before making major changes that will affect their lives forever. Adjust plans accordingly.
Option two: At least have the common sense to understand that autocratic, secretive decision-making is a recipe for communications problems. Have a plan for dealing with the backlash that goes beyond blaming special interest groups for raining on your parade. Thin-skinned, defensive responses that deflect blame elsewhere are just so yesterday.
As for your communications department, let ‘em live. You know what they say about shooting the messenger.

Monday, August 25, 2008




The secret "chill pill" for outrage: Grandkids
Aug. 22, 2008

Outrage is an opinion writer’s stock in trade. So at one level I’m grateful for having a deep vein of wide-ranging indignation inside me to mine as needed.
But just back from a holiday with the grandchildren, I’m also grateful for the things that allow me to let go for a while. Tending to the basic needs of young children is the best therapy I’ve found as a break from chronic outrage.
As any parent well knows, looking after young children is a full mind-body activity. I’m a superb multi-tasker in most areas of my life, but I can barely make it all the way through a single magazine article over the course of a long summer day if also charged with the care and feeding of three engaged and energetic little boys.
It’s a blessing that I didn’t appreciate the first time round, when I was a young woman fearful that my full-time life of raising children was turning me into the worst kind of bore.
In those days of endless skinned knees, playground visits and Kraft dinner lunches, I fantasized about having the time to think bigger thoughts. Now, I seek relief among my grandchildren from too much time spent doing that very thing, once again proving the old adage about grass looking greener from the other side.
We live in times that call for outrage, and I don’t much regret being born with lots of it at the ready for all the grand problems of the world. Still, I’m happy to have grown old enough to comprehend the world-changing potential of just looking out for the needs of young children, which obviously plays a key role anyway in the building of a better future.
When I’m in full grandmother mode - which is to say, returned temporarily to being a mother of young children, only with much more patience and sang-froid - I live happily in the moment. “Tomorrow” really means tomorrow, and the only thing about it that causes concern is how you’re going to keep the sandwiches cool enough to survive a hot couple hours at the beach.
Of course, even the best picnic lunch can never negate all of the woes of the world, particularly for a journalist couple who can’t resist buying at least the occasional newspaper in their grandparently travels.
So I won’t pretend we went indignation-free for the entire 10-day holiday. I won’t deny the occasional outburst over some bit of news that made its way to us (although not nearly so often as happens during our regular life, when we begin every morning with a coffee-and-newspaper routine that walks a fine line between beloved ritual and grim start to the day). Sad, bad and gloomy events continued to unfold around the globe regardless of whether we were on a road trip.
But the bad stuff just can’t take the same hold on you when you’re charged with looking after young children. Yes, things appear to be heating up worryingly between Russia and Georgia, but you’ve got three dripping popsicles to deal with right now and it’s just going to have to wait.
And should you manage against all odds to start into a rant anyway about some crazy development somewhere on this crazy planet, a young child will simply shut you down - either by falling headfirst from the monkey bars at that very moment or with a long, long anecdote about making it through to the sixth level of the new video game he’s trying to master.
Kids also knock the stuffing out of would-be outrage by cutting to the chase.
An example from this most recent trip: Having spotted one of those awful and arrogant “Best Place on Earth” licence plates that British Columbians have been saddled with, I was working up a head of steam on the subject when my five-year-old grandson interjected with a question. “Who’s second?” he asked. I couldn’t have made the point more effectively.
Re-entry into the workaday world is admittedly difficult after a holiday with the grandchildren. The descent is fierce and fast, usually starting with that first frightful peek into the e-mail inbox.
I’m always ready for the break from the rigours of full-time parenting when we get back, and curious to catch up on the news. But I still dread the first tingles of indignation returning (thanks, Tony Clements). I’d probably give the whole thing a miss if it weren’t for the fact that railing against the injustices of this world is another vital way we care for our grandchildren.
They give us the gift of living for today. I figure we owe it to them to worry about tomorrow.

Monday, August 18, 2008

Oldest profession much like any business
Aug. 8, 2008

The business of sex is surprisingly unsexy when you’re getting all you want, and our little film crew has certainly had its fill this past week in New Zealand.
Four of us are down here right now trolling through a few of the country’s brothels - legalized five year ago when New Zealand scrapped its Canadian-style laws against adult prostitution and started treating the industry like any other business.
The most immediate result of our travels will be a documentary next spring on Global TV. But what I’m hoping will be the ultimate outcome is the beginning of change in our own country.
Like Canada, New Zealand has long had an active sex industry and many, many brothels regardless of laws against them. The sale of sexual services has been legal here all along, as it is in Canada, so the 2003 changes were primarily about acknowledging the right to safe, fair workplaces for the country’s estimated 4,000 sex workers.
The naysayers - and there were many of them - predicted the worst in the heated debate preceding legalization: Dramatic expansion of the industry; a flood of new “victims” forced into the work; a rise in trafficking and organized crime.
Fortunately, New Zealand academics had the foresight to launch thorough studies of the industry before and after changes to the laws. That virtually none of the dire predictions have come true five years on has done much to shift attitudes here about the industry. We’ve been hard-pressed to find anyone in our travels who has lingering concerns beyond the usual zoning and location issues.
“For the five-year anniversary, we had a little celebration in parliament and even the prime minister dropped in to congratulate us,” notes Catherine Healey, a founder of the New Zealand Prostitutes’ Collective that played a pivotal role in the long battle for legal workplaces.
As you might expect, the most significant change since legalization has been for sex workers.
“Sex workers throughout the world can tell you how it feels to have to talk to the police when the work they’re doing is illegal,” says Healey. “They can tell you about that phone call from the school and the fear of losing their child because someone has found out what they do for a living. They live with the knowledge that they can be picked up by the police at any time.
“Since the changes in New Zealand, all of those feelings have started to dissipate. Sex workers now know they have rights, and that they’re not lawbreakers. They’re finally able to be honest about what they do.”
With everything about the industry now wide open, new regulations requiring “all reasonable effort” be taken to practise safe sex make it easier for workers to convince reluctant clients to use condoms. (One such client has already been prosecuted for refusing to do so.) Brothel managers can talk openly with workers about safe-sex practices rather than in the veiled and coded language previously used to guard against a new hire turning out to be an undercover police officer.
Workers are far more willing to go to police with concerns or with information about violent customers, a change particularly noticeable among those working the streets. One of Healey’s favourite stories of late is of the police officer who inadvertently blocked a street worker’s line of sight to potential customers when he pulled his car up one evening. Suddenly realizing his mistake, the officer apologized and moved the vehicle.
It’s not all happiness and light, of course. A simple law change doesn’t eradicate every bad brothel owner or end exploitation.
Immigrant sex work remains illegal, an attempt to prevent cross-border trafficking that has instead trapped some workers in the shadows. Municipalities aren’t uniformally happy about having to govern the adult sex industry by the same rules as any other business, particularly around location. Abuse still occurs, and disadvantaged children remain at risk.
But what was bad about the industry was even worse when it was illegal, note sex workers. They now have the same rights as any other worker, including the ability to take a bad boss to court for sexual harassment or breach of contract. Like any other citizen, they’re finally able to turn to the police for help.
And with workers newly free to talk openly about their profession, they’re comparing notes more often and making different choices about where they work. The single biggest change with the legalization of the adult industry has been a shift away from brothels into small “solo” operations of three or four workers.
“It’s not like we’ve done away with all the problems,” acknowledges Healey. “But when it was illegal, the laws were always there to compound whatever problems a person already had.”