All the problems and drama at Community Living B.C. these
days got me digging through the story archives this week to try to see when it
was that things started going wrong for the Crown corporation.
I was prepared to be outraged. But really, I just felt sad.
I’ve often made mention here of a 1978 book I was introduced
to a few years ago, Poor People’s
Movements: Why They Succeed, How They Fail. I’ve seen so many real-life examples
of the cautionary tales laid out in that fascinating book through my work
helping people with few resources push change.
The heartbreaking story of CLBC just might be the clearest example
yet.
Poor People’s
Movements documents the histories of four protest movements involving
lower-class groups in the U.S. I’d read it in hopes of learning strategies for
shaking things up around homelessness and sex-work issues, but happily
discovered the book was even more valuable for understanding why good intentions
so often go awry in the drive for change.
In B.C.’s community-living movement, the families and
advocates of people with developmental disabilities have always been the ones
driving change. If it weren’t for them, we’d still be back in the day of giant,
impersonal institutions for anyone with a mental handicap, because that’s
certainly the easiest model from a government perspective.
CLBC was to be the movement’s greatest triumph. For the
first time, people whose lives had been touched by developmental disability
were going to be the ones guiding services. Families, advocates and those with
disabilities would no longer be just another category of “stakeholder,” but would
actually be making the decisions.
So how sad is it to see where things have ended up a mere
six years later?
The situation in B.C. feels more challenging than ever for
people with developmental disabilities. It’s harder to find services, harder to
hold onto them, and the certainty of being housed is no longer a given.
During a recent visit
to a local shelter, I was stunned to see how many people with visible
developmental disabilities were there for services - the leading edge of a new
problem that will grow much worse in coming years now that we’re giving up
designated housing for this population.
People are being pushed out of their group homes and
programs even while CLBC senior managers take $14,000 bonuses as thanks from government
for getting that done.
Such revelations from other parts of government generally bring
to mind some opportunistic, cosseted civil servant with no idea of what it
feels like to be in need.
But in the case of CLBC, a number of the senior managers are
the same family members and advocates who led the movement for years - people
who know exactly how it feels. How did it come to this?
If only they’d read the book. It turns out there’s a deadly
phase for grassroots movements, and it comes dressed up like success. It’s the point where the government or
authority they’ve been railing at suddenly puts a friendly arm across their
shoulders and invites them closer to work out a “solution.” Talk turns to joint
committees and partnerships.
Movements must approach such invitations with great care,
warns the book. Stepping inside the circle may look like a win, but it’s more
likely to be a takeover. The goals of the movement are soon crushed beneath the
weight and wishes of the new “partner,” and soon everybody’s too co-opted to
complain.
CLBC was also created in total chaos. I’m a big believer in
organizational culture as a determinant of how things will turn out, and by
that measure CLBC never stood a chance.
Firings, investigations, disgraced ministers, delays, painful
media stories about funds unaccounted for and sweet-deal contracts - it was a
messy, protracted birth. Add in the constant reorgs that have swept through
CLBC since its inception, and I doubt the Crown corporation has known many
normal days.
And that’s not even taking into account the politics. Cutting
social services has always been a top priority of the B.C. Liberals, and
community living has been in their sites for 10 years now. The cost of housing
people has been a particular irritant, which is why CLBC execs were up until
recently being rewarded for moving people out of their group homes.
Families and advocates for this issue know how to fight, and
it’s good to see them out there again. They won’t trust as easily next time,
but what a discouraging truth that is.
1 comment:
Sadly, parents were removed from the equation very soon after CLBC became operational. Board membership went from being weighted towards families and self advocates to business ppl with no background in supporting ppl with disabilities. Hiring practices followed the same path in that the focus went from social workers to accountants and MBA's who no nothing about the supports needs of these folks. Nor do they care to know or educate themselves.
How else could such a conflict of interest develop where a Director of Regional operations has decision making authority over the the Homeshare contract she privately holds with CLBC.
The only thing Doug Woollard has been honest about of late is that 'they have lost sight of their mission.' Ya think, Doug?
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